Your privacy is important to us. That's why we don't collect any unnecessary data.
Does nFrame collect personal information from my computer?
No. If you install one of our software products, it will not gather, store, or transmit any personal information about you. The one exception is when you choose to use the “Check for Updates” feature in the product. This sends your product version number to the web site in order to determine whether there are any updates available.
What kind of information does nFrame collect?
nFrame collects two types of information: Personal information you knowingly choose to provide and web site usage information. Each are covered below.
When you purchase a product, an confirmation email will be sent to you providing you with a license key. A copy of the email is also sent to nFrame for record keeping. Also, if you send a support request or any other email to us, we may retain the content of the email messages together with your email address.
Sharing information with third parties
nFrame does not share or sell any personal information to 3rd parties. An exception is Google Analytics which we use to track website usage. We share only browsing session data with Google Analytics. Customer data is not shared with any other party.
New product announcements
nFrame occasionally sends out information to current customers regarding product updates - including new releases and bug fixes. You receive these emails only if you sign up for our newsletter.
Right to be forgotten & accessing your data
You have the so called "right to be forgotten". You can request us to delete all your personal data we have stored. You also have the right to request a copy of your personal data we have stored. You can request both via firstname.lastname@example.org. Please note that deleting your customer data will make it impossible for us to recover lost license keys or offer existing customer upgrade pricing to you.