Our payment processor accepts all major credit cards, PayPal, Amazon Payments and depending on where you are from checks, wire transfers, purchase orders and other local payment methods.

Please note that you will receive your license only once the payment clears. So check payments or wire transfers might take longer. If you want to receive your license instantly please use credit card or PayPal.

Generally one license is required per physical user. Though talent does not count as a user. So you can have two people (one operator, one talent) make use of one license. If in doubt just contact us (but we're really not too strict about that)!

No. Apple's App Store terms and conditions prevent us from offering cross-licenses. You can not unlock the Direct Download version with a license you purchased in the App Store.

It depends. The App Store attaches the purchase to your Apple ID. So whenever you get a new Mac you just need to log in with your Apple ID and can re-download nPrompt. With the direct purchase version you will have to enter your registration information manually.

But the App Store version does not support discounted upgrade pricing and may become feature-limited due to Apple's restrictions placed on software sold through the App Store.

We suggest that casual users purchase through the App Store and professionals use our online store as direct licenses are more flexible and can be transferred between users. Our payment processor also issues proper receipts (including EU VAT ID) which are required for tax deductions.

No. The trial version is feature complete. Its only limitation is that it stops working after 30 days and you will have to purchase a license to continue using nPrompt.

Please do not buy the full version hoping that a feature you can’t find in the trial is included with the full version. It is not.

Yes. We offer an unconditional 90-day 100% no questions asked money back guarantee on all purchases from our webstore. If you purchase from our webstore you can request your money back anytime within 90 days and we'll issue a 100% refund.

Please note that this guarantee is only valid for purchases through our webstore. If you purchase via the Apple App Store you are subject to Apple's terms of service and we can not guarantee that they will refund you.

No. It’s as we say: If you don’t like nPrompt for whatever reason you can return it within 90 days of your purchase. We will instantly refund you 100% of the money you paid. No questions asked!

Simply send an email to support@nframe.io and tell us you'd like a refund. You don't need to give us a reason for your request. Please include your order id, the email the app is registered to or the purchaser's name so we can find your entry in our database and issue the refund.